I can't send and receive email - Apple iPad (10th Generation) (iPadOS 16.2) - Telstra (2023)

1 of 45 steps Press Settings.

2 of 45 steps Press Mail.

3 of 45 steps Press Accounts.

4 of 45 steps Press Add Account.

5 of 45 steps Press Other.

6 of 45 steps Press Add Mail Account.

7 of 45 steps Press Name and key in the required sender name.

8 of 45 steps Press Email and key in your Telstra email address.

9 of 45 steps Press Password and key in the password for your Telstra email account.

10 of 45 steps Press Description and key in the required name.

11 of 45 steps Press Next.

12 of 45 steps Press IMAP.

13 of 45 steps Press Host Name and key in imap.telstra.com.

14 of 45 steps Press Username and key in the username for your Telstra email account.

15 of 45 steps Press Host Name and key in smtp.telstra.com.

16 of 45 steps Press Username and key in the username for your Telstra email account.

17 of 45 steps Press Password and key in the password for your Telstra email account.

18 of 45 steps Press Next.

19 of 45 steps Press Save. Your email account has now been set up. To select more settings for incoming and outgoing server, proceed with the following steps.

20 of 45 steps Press the name of the email account you've just set up.

21 of 45 steps Press Account.

22 of 45 steps Press SMTP.

23 of 45 steps Press the field below "PRIMARY SERVER".

24 of 45 steps Press the indicator next to "Use SSL" to turn on the function.

25 of 45 steps Press Authentication.

26 of 45 steps Press Password.

27 of 45 steps Press arrow left.

28 of 45 steps Press Server Port and key in 465.

29 of 45 steps Press Done.

30 of 45 steps Press arrow left.

31 of 45 steps Press Advanced.

32 of 45 steps Press the indicator next to "Use SSL" to turn on the function.

33 of 45 steps Press Authentication.

34 of 45 steps Press Password.

35 of 45 steps Press arrow left.

36 of 45 steps Press Server Port and key in 993.

37 of 45 steps Press arrow left.

38 of 45 steps Press Done.

39 of 45 steps Press arrow left.

40 of 45 steps Press Fetch New Data.

41 of 45 steps Press the indicator next to "Push" to turn the function on or off.

42 of 45 steps If you turn off the function, press the required setting.

43 of 45 steps Press the required email account and follow the instructions on the screen to select settings for the specific account.

44 of 45 steps Slide your finger upwards starting from the bottom of the screen to return to the home screen.

1 of 46 steps Press Settings.

2 of 46 steps Press Mail.

3 of 46 steps Press Accounts.

4 of 46 steps Press Add Account.

5 of 46 steps Press Other.

6 of 46 steps Press Add Mail Account.

7 of 46 steps Press Name and key in the required sender name.

8 of 46 steps Press Email and key in your email address.

9 of 46 steps Press Password and key in the password for your email account.

10 of 46 steps Press Description and key in the required name.

11 of 46 steps Press Next.

12 of 46 steps If this screen is displayed, your email account has been recognised and set up automatically. Follow the instructions on the screen to key in more information and finish setting up your tablet.

13 of 46 steps Press IMAP.

14 of 46 steps Press Host Name and key in the name of your email provider's incoming server.

15 of 46 steps Press Username and key in the username for your email account.

16 of 46 steps Press Host Name and key in the name of your email provider's outgoing server.

17 of 46 steps Press Username and key in the username for your email account.

18 of 46 steps Press Password and key in the password for your email account.

19 of 46 steps Press Next.

20 of 46 steps Press Save. Your email account has now been set up. To select more settings for incoming and outgoing server, proceed with the following steps.

21 of 46 steps Press the name of the email account you've just set up.

22 of 46 steps Press Account.

23 of 46 steps Press SMTP.

24 of 46 steps Press the field below "PRIMARY SERVER".

25 of 46 steps Press the indicator next to "Use SSL" to turn off the function.

26 of 46 steps Press Authentication.

27 of 46 steps Press Password.

28 of 46 steps Press arrow left.

29 of 46 steps Press Server Port and key in 25.

30 of 46 steps Press Done.

31 of 46 steps Press arrow left.

32 of 46 steps Press Advanced.

33 of 46 steps Press the indicator next to "Use SSL" to turn off the function.

34 of 46 steps Press Authentication.

35 of 46 steps Press Password.

36 of 46 steps Press arrow left.

37 of 46 steps Press Server Port and key in 143.

38 of 46 steps Press arrow left.

39 of 46 steps Press Done.

40 of 46 steps Press arrow left.

41 of 46 steps Press Fetch New Data.

42 of 46 steps Press the indicator next to "Push" to turn the function on or off.

43 of 46 steps If you turn off the function, press the required setting.

44 of 46 steps Press the required email account and follow the instructions on the screen to select settings for the specific account.

45 of 46 steps Slide your finger upwards starting from the bottom of the screen to return to the home screen.

1 of 43 steps Press Settings.

2 of 43 steps Press Mail.

3 of 43 steps Press Accounts.

4 of 43 steps Press Add Account.

5 of 43 steps Press Other.

6 of 43 steps Press Add Mail Account.

7 of 43 steps Press Name and key in the required sender name.

8 of 43 steps Press Email and key in your email address.

9 of 43 steps Press Password and key in the password for your email account.

10 of 43 steps Press Description and key in the required name.

11 of 43 steps Press Next.

12 of 43 steps If this screen is displayed, your email account has been recognised and set up automatically. Follow the instructions on the screen to key in more information and finish setting up your tablet.

13 of 43 steps Press POP.

14 of 43 steps Press Host Name and key in the name of your email provider's incoming server.

15 of 43 steps Press Username and key in the username for your email account.

16 of 43 steps Press Host Name and key in the name of your email provider's outgoing server.

17 of 43 steps Press Username and key in the username for your email account.

18 of 43 steps Press Password and key in the password for your email account.

19 of 43 steps Press Save. Your email account has now been set up. To select more settings for incoming and outgoing server, proceed with the following steps.

20 of 43 steps Press the name of the email account you've just set up.

21 of 43 steps Press SMTP.

22 of 43 steps Press the field below "PRIMARY SERVER".

23 of 43 steps Press the indicator next to "Use SSL" to turn off the function.

24 of 43 steps Press Authentication.

25 of 43 steps Press Password.

26 of 43 steps Press arrow left.

27 of 43 steps Press Server Port and key in 25.

28 of 43 steps Press Done.

29 of 43 steps Press arrow left.

30 of 43 steps Press Advanced.

31 of 43 steps Press the indicator next to "Use SSL" to turn off the function.

32 of 43 steps Press Authentication.

33 of 43 steps Press Password.

34 of 43 steps Press arrow left.

35 of 43 steps Press Server Port and key in 110.

36 of 43 steps Press arrow left.

37 of 43 steps Press Done.

38 of 43 steps Press Fetch New Data.

39 of 43 steps Press the indicator next to "Push" to turn the function on or off.

40 of 43 steps If you turn off the function, press the required setting.

41 of 43 steps Press the required email account and follow the instructions on the screen to select settings for the specific account.

42 of 43 steps Slide your finger upwards starting from the bottom of the screen to return to the home screen.